FAQ 2018-05-04T01:33:06+00:00
Where is Rebond located? 2018-04-06T03:24:22+00:00

Our manufacturing facility is located at No.1 Yongye 1 Road, Xiabian Community Dongguan City, Guangdong, 523878 China. Our legal registered office address is Rooms 05-15, 13A/F., South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong.

Which carriers do you use for shipping? 2018-04-03T12:06:38+00:00
We ship goods with DHL, UPS and FedEx. If you have any special shipping requests, please let us know in advance, and we will try out best to meet your requirements.
Can you use STL file for manufacturing? 2018-03-30T13:40:11+00:00

We can only use STL format when review the design and estimate the price. However, we need 3D CAD file in STEP or IGES format for manufacturing.

What are HS codes? 2018-03-24T07:45:52+00:00

The Harmonized Tariff System is a system of codes used internationally to classify goods for the purpose of importing them into your country. The codes are known as either HTS codes or HS codes – they are the same thing. HS codes are 6 digits and should be the same in every country. However, most countries add more digits for quota or local tariff purposes so your code could be up to 10 digits.

You can search for HS codes on government websites such as http://hts.usitc.gov/ for the USA and www.gov.uk/trade-tariff/sections for the UK. Every other country has a site and it can be easily found by searching Google for “your country + HS Codes”. If you fail to use HS code correctly then shipments will get delayed, more inspections may take place and you may find yourself hit with heavy fines and penalties.


What is the meaning of RFQ? 2018-03-23T09:19:56+00:00

RFQ is the abbreviation of “request for quotation”.

How can Rapid Prototyping help make my product a success? 2018-03-15T14:08:45+00:00

We have 4 critical  good reasons to prove that rapid prototyping can make a big difference to the outcome of your project according to our experience:

  • short turnaround time

  • Cost-efficient

  • Excellent accuracy

  • A wide array of cosmetic finishing options

Does Rebond offer multi-cavity molds? 2018-03-15T12:39:09+00:00

Rebond is able to make multi-cavity tools for injection molding, especially the production quantity volume is huge.

Know more about our injection molding capabilities here.

Can I get samples? What is sample cost? 2018-03-15T03:10:38+00:00

Samples typically offered no charge with tooling order. 5 pieces/sets of T1 samples are always offered for tool approval. (T1: first off-the-tool sample parts for your evaluation)

We are also willing to offer you free sample to test the quality of finished rapid prototyping products.

What types of material do you work with? 2018-03-15T01:50:04+00:00

Rebond work with almost any metal, plastic, resin that you want. Please do contact us if you have any specific requirements that not shown in our material selection list.

Could I get a tour of Rebond facility? 2018-04-12T13:10:06+00:00

Absolutely. We are glad to have you to visit us here so you can meet our professional team and see our state of the art machinery first-hand. Simply call us at +86 769 81886675 or email by filling out our form at Contact Us.


Which industries does Rebond serve? 2018-03-14T11:54:33+00:00

Rebond proudly support your product development in various applications, including automobile, mechanical, medical, consumer goods, electronic communication, transportation industries, and etc.

Do you ship internationally? 2018-03-15T01:59:36+00:00

Rebond delivers everywhere on the global basis. Our dedicated logistics teams are willing and able to take care of whatever logistical requirements might arise.

How soon will I get my quote? 2018-03-14T12:22:48+00:00

Once we finish the review of your RFQ (request for quote), we will send you a detailed quote within 24 hours.

Does Rebond offer design-drawing services? 2018-03-14T12:20:20+00:00

Actually, we do offer design-drawing services; we not only manufacture products according to customer’s ready-made 3D drawings, but also design parts for you. If you need any help for your design, please don’t hesitate to contact us.

Can I provide the material with you for manufacture? 2018-03-24T06:35:33+00:00

Sure, we are willing to use the material provided by the clients as long as the material is processable in our machines.

What materials can you manufacture through injection molding? 2018-03-27T06:24:05+00:00

Customers should consider application, color, mechanical characteristics, function, and cost when choosing the right material for your custom plastic injection molding parts. Rebond’s injection molded plastic list contains the widely-used material for plastic injection molding. If you need help selecting material, please let us know. Also, if you need a specific material that not enlisted, please feel free to contact us, special material can be purchased for sure.



What is Rebond’s Business Registration Number? 2017-12-16T12:00:13+00:00

Rebond’s Hong Kong business registration number is HK 2410436.

What quality inspections are typically done on parts or tools? 2020-02-04T02:16:00+00:00

Rebond has earned reputation for the reliability and safety of parts or tools. Our company-wide quality system covers all phases of the production process, including:

  • A team of skilled engineers will highlight any potential issues with manufacturing your part when we receive your inquiry. A detailed design for manufacturability (DFM) review will be done for tooling inquiry. Curious on how they look like? Just send your parts and we’ll prepare one for you.
  • In-process inspection and a full FAIR (first article inspection report).
  • Full report for the final inspection.
What if we are not satisfied with the quality of parts? 2020-02-04T02:14:35+00:00

Please be rest assured that all of our products are inspected and the inspection data will be record in the inspection report before delivery to minimize the possibility of defects. Please contact us immediately with pictures if you are not satisfied with parts when you receive them. We will investigate the root reason and have parts reworked or repaired at the first time.

Please be kindly informed that T1 samples (first off-the-tool sample parts to you for evaluation) are never completely satisfactory. For example, T1 samples rarely carry the final surface texture as the customer often finds the need to make a design change when they received samples.

Where do the file uploads go, will you keep it secure and safe? 2018-08-03T02:09:41+00:00

Rebond respects your privacy and security. You are the owner of your designs, we only use the drawings to estimate price, fabricate custom parts. Only those employees who require confidential information to fulfill their job responsibilities have the access to the information. We are happy to sign the NDA before you send the drawing. See the example of NDA here.

How can we make the payment? 2017-12-30T04:30:12+00:00
  • Bank-to-bank wire transfer: We have accounts in both Hong Kong and China.
  • PayPal: We can send you a PayPal invoice.
What’s your payment terms? 2017-12-17T04:09:57+00:00
  • Prototype payment terms: We request 100% payment up front for new customers. Net 30 days payment terms will be provided after a certain number of pre-paid orders and approval from our accounting department.
  • Tooling payment terms: 50% upfront and balance 50% is to be paid upon sample approval. Tool will be built after 50% upfront payment is made, even for clients who have credit terms. If no approval received within 30 days of T1 samples shipment, the balance of 50% will be due. If a delay is caused by the customer, (e.g. design change), the customer shall pay the 50% balance amount and we will continue with the order upon receipt of the remaining 50% balance.
  • Product Payment Terms: Pay in advance. The molding project or casting project will commence after receiving 100% tooling payment up front.
  • Terms are negotiable with each individual customer.
How do I find my tracking number? 2017-11-22T14:21:22+00:00

Once your order has shipped, you will receive a shipping confirmation email that will show the shipping address, the packing list, and tracking number. If an order is shipped on your shipping account, no tracking number will be shown but can be retrieved by our team.

What’s the delivery time? 2017-12-17T03:59:08+00:00

Our typical lead time for a prototype project is 6 days or less. We suggest you choosing SLA if you are looking to minimize lead time because SLA parts can be done in 2 days and shipped. If you are looking for 1000+ CNC machined parts, we would need about 2 weeks to complete the project. The lead time for tools depends on requirements and complexity, but normally it only take us 12-20 calendar days.

All orders will be shipped using UPS or DHL. It will take about 2-3 days for shipments.

Do you offer exported molds? 2017-11-22T14:20:01+00:00

You are the owner of the molds. We can transfer the mold to you at any point. Please inform us the potential of mold transfer in advance during the quote so that we can design it with its own dedicated base. Otherwise, we generally use our custom in house MUD (master unit die) base system to save you both cost and lead-time.

What colors can you match? 2017-12-17T03:44:32+00:00

We can match any color. We can work from a color chip, Pantone color, RAL color, or an existing finished part.

Do you offer secondary finishing on an order of custom parts? 2017-12-30T04:48:49+00:00

Rebond offers a wide range of secondary finishing options for your order, including powder coating, anodizing, electroless plating, sand blasting, metal brushing and painting.

Take a look at our secondary finishing capabilities for the full list. If you need finishing for something that Rebond does not list, please submit pictures and the details of your request through our quote web form and we’ll get back to you ASAP.


If I have an idea for a product, can you help me to manufacture it? 2017-12-17T03:39:09+00:00

You’ll need a 3D CAD file to get started. If you already have the 3D CAD generated you can upload it through our “Get a Quote” site.

Also, we are able to do 3D scanning, reverse engineering. We look forward to receiving your contact.

What is the MOQ (Minimum Order Quantity)? 2017-11-22T14:18:05+00:00

There is no job too small for us. We don’t set MOQ but we do have setup charges, but they have large discounts over quantities as the fixed setup price is amortized over the order parts. The exact cost of the setup varies based on manufacture complexity and material required for the parts.

We don’t have maximum order quantity neither. You can order any part from 1 up to 100,000+.

What type of CAD files does Rebond accept? 2018-04-02T11:42:54+00:00

We prefer 3D CAD model in STP or STEP file formate. We can also accept AMF, CGR, EPRT, HCG, HSF, IFC, IGS, IGES, PRT, PRTDOT, SAT, SLDLFP, SLDPRT, VDA, WRL, XAML, X_B, X_T, 3DXML and 3D DWG file types for quotation. We can also accept PDF, JPG and 2D DXF files.

Please ask us if we’ll be able to work with your file formate or convert it – chances are we can. If you need assistance with getting your design into an acceptable file format, we can help you out with that as well.

What information is needed to quote on a project? 2017-12-30T04:31:35+00:00

CAD files and 2D control drawings are the first steps. Specifics include required material, quantity and any required secondary operations. See here to see why these are important before sending us the inquiry.

Please send the request to sales@rebondtech.com or fill out the request a quote web form.

What are your business hours? 2017-12-16T13:36:20+00:00

Office: Monday through Saturday, 9 am to 22 PM UTC+8. You can contact us through info@rebondtech.com.

Factory: 24 hours/7 days a week.

What is the advantage of working with Rebond?  Why should I choose Rebond? 2020-02-04T02:16:01+00:00

Rebond has more than one decade of engineering and manufacturing experience in diverse industries, ranging from machinery, automotive, electronics to consumer goods, transportation, medical, telecommunication. We offer Plastic Injection Molding, Pressure Die Casting, CNC machining and rapid prototyping parts.

We leverage that knowledge to become an extension of your team, exploring cost reduction measures to save your money, helping you take a new approach to design, and thinking out of the box. We don’t just build parts for you, we provide you with solutions to ensure your competitivity in global market.